Frequently asked questions

Your offer is based on your iPhone's model, storage, carrier status, and condition. iRestore tracks current market values so you can get a competitive offer from a local partner store.

Your quote is based on the information you provide and is confirmed after a quick inspection. If your phone matches the condition you selected, your offer should match your quote.

Yes. Cracked, damaged, and even non-working iPhones may still have value. Choose the condition that best matches your phone to see your offer.

Yes. Select Damaged when getting your offer. Your phone will be inspected at the store to confirm its value.

Yes. Both unlocked and carrier-locked iPhones are accepted. Not sure which you have? Go to Settings → General → About → Carrier Lock.

Bring your iPhone to the partner store shown with your offer. Once the phone is inspected and your offer is confirmed, you'll be paid at the store.

We recommend backing up and erasing your iPhone before selling it. Phones are also securely erased as part of processing.

No. Phones must be free of iCloud/Activation Lock and cannot be reported lost or stolen. Before selling, make sure Find My iPhone is turned off and you've signed out of your Apple Account.